5p777 Terms & Conditions

1 Definitions & Scope

These Terms & Conditions ("Terms") apply to the 5p777 platform and all services provided under it. The following definitions are used throughout these Terms:

• "Platform" — The 5p777 website, mobile application, and all associated digital services.
• "User" or "Member" — Any person who holds a registered account on 5p777.
• "Services" — Cricket betting, slot games, live casino, fishing games, and all other gaming activities available on the platform.
• "Real Money" — Bangladeshi Taka (BDT / ৳) and any funds held in a user's account.
• "Bonus Balance" — Funds awarded as part of a promotion that cannot be withdrawn until the specified wagering requirements have been met.

These Terms come into effect automatically upon use of the platform and form a legally binding agreement between the user and 5p777.

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2 Eligibility & Age Verification

The following conditions must be met in order to use 5p777's services:

• The user must be of legal age under Bangladeshi law (at least 21 years old).
• A valid national identity card or passport is required.
• Residents of any jurisdiction where online gaming is prohibited may not use this platform.
• 5p777 may request documents for age and identity verification at any time.
• Accounts registered with false information will be terminated immediately and any remaining balance may be forfeited.

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3 Account Registration & Security

Each user may open only one account. Creating multiple accounts is prohibited and is a punishable offence.

User responsibilities regarding account security:

• Login credentials (username and password) must be kept strictly confidential.
• Your account must not be made available for use by any third party.
• Selling, transferring, or renting an account is prohibited.
• Any suspicious login activity must be reported to the support team immediately.

4 Deposit & Withdrawal Policy

5p777 processes financial transactions through Bangladesh's major mobile banking and bank services.

Accepted Payment Methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

Terms applicable to withdrawals:

• The account used for the withdrawal request and the payment method used for the deposit must be the same.
• 5p777 reserves the right to hold withdrawals until account verification is complete.
• Withdrawals will be suspended and investigated in cases of fraud or suspicious activity.
• For bank transfers, the bank's own processing time may apply.
• 5p777 will not be held liable for any transaction that fails due to a technical issue; however, the support team will assist with reprocessing.

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5 Bonuses & Promotional Offers

5p777 offers various bonuses and promotional offers from time to time. Each offer has its own terms, which should be read carefully before accepting.

Welcome Bonus: A 200% bonus on your first deposit, up to a maximum of ৳15,000. Wagering requirement: the bonus amount must be wagered 20 times.

General bonus terms:

• Wagering requirements are calculated on the bonus amount only, not on the deposit plus bonus combined.
• A new bonus cannot be activated while another bonus is still active.
• Bonus balance cannot be transferred to any other account.
• 5p777 reserves the right to modify, cancel, or set an expiry date on any promotion.
• If a breach of terms is found, the bonus and any associated winnings will be forfeited.

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6 Gaming Rules

All games available on 5p777 — slots, live casino, cricket betting, fishing games, and others — are governed by their own rules and conditions.

• The outcome of every game is determined by a certified Random Number Generator (RNG).
• If a game result is voided due to a technical error, the bet will be refunded.
• Sports betting: market settlement is based on official results; in the event of a dispute, 5p777's decision is final.
• If a connection is lost during a live game, you may be automatically exited from the game; in this case, the balance will be restored to its state at the start of the round.
• 5p777 reserves the right to void any winnings resulting from a system error in a game.

10 Privacy & Data Protection

5p777 protects users' personal information with the highest level of security. Our platform follows SSL encryption and fair play principles.

• Users' personal information is not sold to third parties.
• Information will not be disclosed except in response to a lawful request from a regulatory authority.
• Every sensitive transaction is secured through end-to-end encryption.
• Documents submitted for account verification are stored securely and deleted once the purpose has been fulfilled.

To learn more about data protection, please read our Privacy Policy.

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11 Limitation of Liability

5p777 will not be held liable in the following situations:

• Loss caused by internet disconnection, power outages, or device failure.
• Any financial loss caused by the user's own negligence or provision of incorrect information.
• Issues arising from faults in the systems of third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.).
• Service disruption due to circumstances beyond our control, such as natural disasters, war, or government restrictions.

5p777's maximum liability will in no case exceed the total value of the transaction in question.

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12 Dispute Resolution

If a dispute arises, please follow the process below:

1. First, contact the support team directly via live chat or email.
2. 5p777 will provide an initial response within 7 business days of the date the complaint is filed.
3. Additional information or documents may be requested for the necessary investigation.
4. If a resolution cannot be reached through the internal process, mediation through a neutral third party may be arranged.

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13 Changes & Amendments

5p777 reserves the right to amend these Terms at any time. In the case of significant changes:

• A notice will be displayed on the platform.
• A notification may be sent to the registered email address.
• Continued use of the platform after any changes will be considered as acceptance of the new terms.

The latest terms will always be available on this page. It is recommended to check this page regularly.

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14 Contact & Support

If you have any questions about these terms or need assistance, please contact our team:

• Live Chat: 7 days a week, 24 hours a day — support is available in Bengali and English.
• Email: [email protected]

Our support team is able to assist in both Bengali and English. For more information, you can visit our FAQ page.